Remote work has moved from exception to expectation for many Australian associations and not-for-profits. Directors and committee members who once gathered in a boardroom or community hall are now meeting via video call, reviewing board papers on their own devices, and signing off on minutes without ever being in the same room.
The tools for video conferencing have become familiar quickly. The governance habits that should accompany them — proper agendas, formal minutes, tracked actions — often haven’t kept pace. Here’s how to maintain governance standards when your board is distributed.
Distribute Agendas and Papers Before the Meeting
The single most important governance practice for remote boards is getting the agenda and all relevant papers to directors before the meeting — not at the start of it.
In a physical meeting, a late-circulated agenda is inconvenient. In a remote one, it’s disabling. Directors can’t flip through a stack of papers on a video call the way they might in a room. Reading a board paper on screen while trying to follow a discussion is genuinely difficult.
The standard to aim for: agenda and all attachments distributed at least 48 hours before the meeting. Directors review materials independently, form views, and arrive ready to decide rather than ready to be briefed.
Run the Remote Meeting Like a Formal Meeting
The casual conventions that sometimes creep into video calls — cameras off, multitasking, running long without structure — are particularly damaging in a governance context. A director who is only half-present during a resolution vote is not fulfilling their duty.
Run remote board meetings with the same formality you would apply in person:
- A formal opening by the Chair
- Agenda items taken in order, with time allocations respected
- Motions formally moved and seconded, even via video
- A clear close with the action list read back before anyone disconnects
The Chair’s role in a remote meeting is arguably harder than in person — managing speaking time, watching for raised hands or signals in a video grid, and keeping discussion purposeful without the natural cues of a physical room. Preparation and a structured agenda make this manageable.
Running board meetings remotely? Process PA keeps the governance standards exactly where they need to be.
Distribute agendas digitally, capture minutes and motions in real time during the video call, assign actions with owners and deadlines, and send signed minutes to the board automatically — wherever they are.
Start Free Trial 30 days free · No credit card requiredCapture Minutes During the Meeting, Not After
Minute-taking is harder on a video call than in person. Audio quality varies, multiple people sometimes speak at once, and the minute-taker is typically also participating in the discussion.
The solution is not to try to transcribe everything and clean it up later — that approach produces long, unreliable minutes and takes hours of work. Instead, use a structured approach: the agenda is your framework, and for each item you record only the key outcome, any resolution passed (exact wording), and any action arising.
In Process PA, the minute-taker works directly against the meeting agenda during the call — adding notes, recording motions and votes, and assigning actions item by item. By the time the meeting closes, the minutes are substantially complete. The Chair reviews and signs off digitally, and they go out to the board without anyone having to reopen a Word document.
Track Actions Between Meetings
Actions assigned in a remote meeting are at higher risk of being forgotten than those assigned face-to-face. There’s no hallway conversation the next day, no visible reminder on the office whiteboard. If the action list sits in an email thread from three weeks ago, it’s likely not being reviewed.
The discipline of maintaining a live action register — visible to all directors, with owners and due dates — is what keeps remote governance accountable. Before each meeting, the Chair should open by reviewing the action list from the previous meeting. Which were completed? Which are overdue? Which need to be rolled forward?
This single habit, consistently applied, closes the accountability loop that video-first governance otherwise leaves open.
Keep the Governance Record Accessible to Everyone
One of the genuine advantages of remote governance is that everything should be digital — which means everything should be accessible. There’s no reason for minutes to live only on the secretary’s laptop, or for a new director to need to ask for the last six months of meeting records.
A central, role-based system where every director can access the current agenda, past minutes, resolution history and outstanding actions regardless of their location is the infrastructure of effective remote governance. It’s also the baseline expectation of any well-run Australian association or not-for-profit operating under modern incorporation standards.